Privacy Policy

1. Introduction

Welcome to Atooba ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services across India and worldwide.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Request a quotation for our services
• Sign up for our website design and hosting services
• Communicate with us via email, phone, or WhatsApp

The personal information we collect may include:

• Name: Your full name
• Contact Details: Email address, phone number
• Business Information: Business name, type of business, industry
• Service Preferences: Which plans or services you're interested in
• Marketing Information: How you heard about us, referral details
• Communication: Any messages or inquiries you send us

2.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide you with website design, hosting, and related services
• Communication: To respond to your inquiries and communicate about our services
• Account Management: To manage your service account and website
• Payment Processing: To process payments for our services
• Technical Support: To provide customer support and troubleshoot issues
• Service Improvement: To improve our website and services
• Marketing: To send you updates about our services (with your consent)
• Legal Compliance: To comply with legal obligations

4. How We Store Your Information

Your contact form submissions are stored securely in Google Sheets with appropriate access controls. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers who help us operate our business (hosting providers, domain registrars, payment processors)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfer: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you have given us explicit permission to share your information

6. Third-Party Services

Our services may involve third-party providers, including:

• Google Sheets: For storing contact form submissions
• Domain Registrars: For domain registration services
• Hosting Providers: For website hosting (Hostinger, Netlify, etc.)
• Email Providers: Zoho Mail, Hostinger Email
• WhatsApp: For customer communication

These third parties have their own privacy policies, and we encourage you to review them.

Third-party vendors, including Google, may use cookies, pixels, and similar technologies to serve ads, analyze traffic, and personalize your experience.

7. Domain Registration

When we register a domain on your behalf, we use your provided information (name, email, address, phone number) for WHOIS registration as required by domain registrars. You may choose WHOIS privacy protection if available from the registrar.

8. Your Rights

You have the right to:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider

California residents also have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected and the right to request deletion. These rights are treated the same as the ones listed above.

To exercise these rights, please contact us using the details provided below.

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

10. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

11. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are retained for up to 2 years unless you request deletion. Client account information is retained for the duration of our business relationship and as required by law.

12. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

15. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

16. Google Ads and Advertising

We use Google AdSense and other third-party vendors to serve ads. Google and these vendors use cookies to serve ads based on a user's prior visits to our website or other websites.

We may also run Google Ads campaigns to promote our services. This can involve ad conversion tracking, remarketing, and analytics tools provided by Google. These tools may use cookies and similar technologies to measure ad performance and improve ad relevance.

You can opt out of personalized advertising by visiting Google Ads Settings or by installing the Google Analytics Opt-out Browser Add-on.

15. Consent

16. Google Ads and Advertising

17. Contact Location Details

Locality: Nerul, City: Navi Mumbai, State: Maharashtra, Country: India, Postal Code: 400706.